Red Sun Bowling has successfully installed more than 10,000 bowling lanes.
We have an experienced design team that can provide customers with a full set of solutions. Customers only need to send us the space layout of the venue. We will plan the most reasonable bowling lane layout based on their needs, optimize the venue space to the maximum extent, and let customers enjoy the most professional service.
Bowling Equipment build
Customer from all over the world
Exporting countries
Red Sun Bowling customizes and designs the most suitable bowling alley plan for customers according to the customer's venue conditions.
Red Sun Bowling recommends effective bowling alley decoration plans to customers.
Red Sun Bowling listens carefully and implements customers' feedbackon the customization of bowling equipment.
Red Sun Bowling’s professional design team will consider the design, decoration, lighting and other factors of the bowling alley area from the buyer's perspective, ensuring that customers recive the most cost-effective design solution.
Red Sun Bowling will do all aspects of work with a very down-to-earth work attitude.
Our assembly workshop never overlooks any installation issue! Our sales team never neglects a single customer request!Our design department goes all out to consider every minute detail for buyers!Our 24/7/365 after-sales service provides timely support across all time zones!
Red Sun bowling is definitely your best choice!
If the customer’s bowling lane locate in the underground floor, which one is humid environment; Red Sun Bowling will provide the moisture-proof solutions to customer for the bowling equipment.
If the bowling lane install above the second floor , need reduce the noise to downstairs, red sun bowling will provide a sound insulation solution.
For basement installations in humid areas: We provide specialized moisture-proofing solutions.
For installations on the second floor or above: We offer sound insulation solutions.
For installations in demountable structures: We deliver modular installation solutions.
Red Sun Bowling will provide practical solutions for different scenarios.
We offer online consulting services. In addition, customers can contact us via email, phone, WeChat, WhatsApp, etc. All inquiries will be addressed within hours.
We listen to the customer's requirement, assist the customer select suitable bowling equipment, understand facility specifics determine the electricity usage of the customer's venue, and obtain the floor plan of the customer's venue.
After obtaining the CAD drawings of the customer's venue, the design department began to carefully design the layout of the bowling lanes, lighting location diagram, curtain wall location diagram, power line diagram, network routing diagram and cross-sectional diagram according to the actual situation of the venue and the customer's opinions and suggestions.
The design department will issue preliminary drawings to customers for confirmation within 24 hours and actively promote the completion of the drawing design.
Oncethe design drawings are completed and the price is negotiated, we will issue a proforma invoice based on the details of the customer's order. The proforma invoice will indicate the product name, quantity, preparation time, payment method, transportation method, packaging specifications, installation method, warranty period and other details. The seller pays us a prepayment and we start the production and preparation phase.
After receiving the advance payment from the customer, the sales department will arrange a production order to the production department. The production order will indicate the quantity, size of the site, special needs of the customer, items to be added by the customer and so on. The production department will promptly and efficiently assemble, test and package the order. The sales department will provide the customer with an update on the status of their order every Saturday, and at the same time, further communicate with the customer if there are any requirements that have been missed. During the stocking period, the production department can accept some modifications to the customer's order.
After the goods are packed, the sales department will provide the customer with a photo video of the bowling equipment goods before and after packing. The production department will issue a detailed bowling equipment cargo list, the cargo list contains the name of the part, the number of parts, the size of the package, the number of packages, the size of the package, and the photo of the package is attached to each item.
The sales department will assist the customer in ordering containers, contacting shipping companies, coordinating domestic transportation, customs clearance, fumigation, and applying for various documents.
Before the goods arrive at the customer's site by sea, the sales department will communicate with the customer in advance for the installation engineer’s visa. After the workers get the visa and the goods arrive at the customer's designated site, we inform the buyer book international air tickets for our installation engineer. Before the engineer arrives at the site for installation, the customer prepares the installation tools in advance (the installation tools can also be purchased in China and shipped with the goods to the destination), and the engineer will efficiently, carefully and meticulously complete the installation of the bowling alley equipment after arriving at the site. During the installation process, the customer should provide an electrician and a laborer to assist our installation engineer in the installation work. (In general, the assistance time is about 2 hours per bowling equipment). Our installation engineer all have more than five years of installation experience, will be excellent to complete the installation of bowling equipment.
After finish the bowling alley installation, our installation workers will train the buyer's staff on how to maintain and troubleshoot the bowling equipment. The training time is usually 3 to 5 days, When the training is completed, technicians will add trainees' contacts for ongoing technical guidance.
During the use of the customer's bowling alley,Red Sun Bowling will promptly and proactively communicate the bowling equipment daily work situation with the customer. Our after-sales service department provides 24 /7, technical support to global customers.
The technical problems of bowling equipment will be solved within 24 hours. Technical issues resolved within 24 hours.Replacement parts shipped within 24 hours.
Red Sun has 30 years of industry expertise and has installed over 10,000 bowling lanes in more than 100+ countries.
Red Sun Bowling will definitely provide excellent service to every customer around the world.
Leave your contact information, Red Sun Bowling will give the detailed reply within 24 hours.
As an experienced full-service whole set bowling equipment manufacturer and solutions provider, we have supplied more than 10000+ lanes worldwide in past years, breaking the single situation of pinsetter bowling equipment, enriching the international market, and offering the customers a wider range of choices.
